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  • When I view the PDF it looks like gibberish
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When I view the PDF it looks like gibberish

Stephanie H
2020-02-20
in Tech Questions

This type of error sometimes happens with Google Chrome.

Have you tried downloading the PDF with Firefox?

Please make sure you have the latest version of Adobe Reader.
http://get.adobe.com/reader/?promoid=HRZAC

If the problem persists please email customer support at support@etrhelp.com with the following information:
-what browser you are using
-a screenshot of what you are seeing
-and does this only happen when you try to print documents, or all of the time?


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